Maine Warm Line
What do we mean by a warm line?
It is a place to call when you need to connect with someone. Reasons for calling might be needing support, feeling isolated, or learning about some recovery skills. Some call because they are feeling frightened, sad, or had a great day or wanted to share a success. It is not a crisis line (traditionally called a hot line), but rather a place to talk and be listened to.
Who answers the calls?
Peer supporters, all of whom have personal experience with mental illness and recovery, answer the calls. We hire individuals who have made significant gains in their own recovery. The staff of the Maine Warm Line have been there. They know firsthand the struggles of living with a mental illness. They can share their experience, wisdom, knowledge and empathy to those that call the warm line.
What are the hours? Where do I call?
The Maine Warm Line is open every day from 5:00 PM to 8 AM. Yes, we will be open on weekends and holidays. The Warm Line is a toll free number from anywhere in Maine.
The toll free number is: 1-866-771-9276.
In Greater Portland the local number is: 772-9276.
If you need immediate help, or you are in a crisis, call the statewide crisis hotline toll free at: 1-888-568-1112. The crisis line is open 24 hours a day.
1 - 866 - 771 - WARM(9276)
5pm - 8am daily
For more information on the Maine Warm Line program contact:
Simonne Maline
Peer Services Director (Portland Office)
PO Box 992
Portland, Maine 04104
(207) 773-1956
smaline@maine.rr.com